This is the first time I personally used Carnovale Car Care for my Mas... read more This is the first time I personally used Carnovale Car Care for my Maserati. I was referred by a friend who has been very pleased with their service. The experience felt very personal; I did not feel like a job ticket #. From the owner, to the owner's father, to the office gal Debbie, and to the mechanics (especially Dennis), the experience was everything one could ask for. I am a person who likes to know everything about my car so that I can anticipate or prevent future problems, and they took as long as necessary -- even going above and beyond -- to educate me on how things worked. I am not a person who writes many reviews but, in Carnovale’s case, I would feel remiss if I did not take the time to share my noteworthy experience.
Took my Saab there with error message about gear box. It would not sta... read more Took my Saab there with error message about gear box. It would not start for me but did eventually. There is a new owner who assured me he was a good Saab mechanic then told me all I needed was a change of spark plugs and filters. He also told me he had done diagnostics and everything was fine. He also changed out a worn strut. He charged over $800. Two weeks later I broke down in the middle of University when I came to a stop light with the same error message. I had it towed to another shop and they replaced the sensor for $150 and works great now. The previous owner was a great Saab mechanic but not this new guy.
Nicest auto repair place I ever had. Great people and great customer s... read more Nicest auto repair place I ever had. Great people and great customer service. Reasonable rates.
