Excellent customer service, called when vehicle was complete, no probl... read more Excellent customer service, called when vehicle was complete, no problems!
My first impression was him yelling at a customer. I stayed because my... read more My first impression was him yelling at a customer. I stayed because my car was out of commissione at the moment. I knew it needed alternator so I had in my trunk for my husband to fix. I waited 5 hours before he even told me he could not get to it today because he was closing. It was 3:00. He had a footling sandwich on his desk which he demolished and then FELL ASLEEP AT HIS DESK!! I woke him to get my keys and he yelled take your fu#%&ing keys. Then looked everywhere and COULD not find them! I can not believe he sat ate took break and nap as I sat waiting and loses my keys. Do not go near this psychotic person. He is fake and definitly should not run a business. I will be reporting him. I had a 5 year old with me. He never found my keys and now says he gave them back. Pathetic
Horrible service. I brought my car in Oct 6th and it went downhill fro... read more Horrible service. I brought my car in Oct 6th and it went downhill from there. He told me I needed an ecm and wanted almost $2000. I told him no I wasn't putting that kind of money I to my car. He went down to 1200 and said it would be worth it. I reluctantly agreed. 3 weeks later he tells me part installed but i now need an alternator. This is all I needed to begin with I came to find out. I purchased my own alternator and he replaced it. I am now $1300 plus into this. I broke down on the way back to his shop after he told me it was safe to drive. Had car towed back. He now says i need a crank shaft positioner? How are all these parts suddenly needing to be replaced?? He calls days later and says car is finally repaired. I pick it up , pay him and leave. I BREAK DOWN AGAIN. I am told the crank shaft he put in is defective. It's a bad part! I bring it back so he can put a good one in and he supposedly did. And then says i need a timing belt. He by now has gone through almost every part the original problem could have been! He's what other mechanics call a "parts replacer". Tries every part at customers expense until he gets it right. Which he never did. I told him I have given him over $2300 and I'm not giving him anymore. He's had my car for almost 2 months, I've had to pay for ubers at $60 a day plus missed work plus tows plus my radiator was cracked while in his care and he refused to admit this so I had to pay for a new radiator. I had this fixed elsewhere. He tells me he is fixing my timing belt for free which is a $1000 job. It wasn't going to be free seeing i paid him $2300 and car still not running. He did something and said car fixed. I picked it up and driving terribly making more crazy noises. I call him and he says could be belt. I said I thought you fixed it. He states no! What a jerk! He is lazy dishonest and irresponsible. When I got my car back, I heard and felt my tire bumping. My son noticed there were no bolts on MY BRAKES!! WHEN HE REMOVED TIRE AND FIXED STUDS, I TOLD HIM NOT TO TOUCH, HE FORGOT TO REPLACE BOLTS ON BRAKES! I COULD HAVE KILLED SOMEBODY OR BEEN KILLED! BE VERY CAREFUL WHEN CHOOSING A MECHANIC! RANDYS IS PURE NEGLIGENCE AT ITS FINEST! HE WILL COMMENT ON ALL NEGATIVE REVIEWS SAYING THEY WERENT CUSTOMERS OR BLAMING HIS VICTIMS! BE CAREFUL STEER CLEAR
