These people are nasty and uncooperative. I asked for a receipt to be ... read more These people are nasty and uncooperative. I asked for a receipt to be faxed or mailed and I was told "I'M NOT FAXING ANYTHING!' and they hung up on me. Save yourself a hassle and use somebody else.
I went in for an a solenoid problem and they completely dismantled my ... read more I went in for an a solenoid problem and they completely dismantled my transmission, without authorization. The manager, Charles Stevens, tried to bully me into paying between $2100-$2700 to put it back together. I practically had to go to my bank and then one he referred me to to try and get a loan for that amount, even threatened to put my car in storage. Finally got them to put the transmission back together for $512.88, although Charles said he was originally going to charge me $700. Within 5 miles of the shop, my transmission was slipping so severely (I had NO previous issues of slipping) that I had to have my car towed home, per my mechanic's instructions, to avoid burning up the clutch. Now, my car won't even turn over. But legal recourse is in position and I will have my day in court. DO NOT TRUST THEM !!!
This is the Worst Service I have ever seen ...Do Not Let Them Touch Yo... read more This is the Worst Service I have ever seen ...Do Not Let Them Touch Your Vehicle ...I bought the Coupon for 3 oil changes and tire rotation so I made an appointment when I saw Tweedle Dee and Tweedle Dum were going to put a pair of Vise Grips on my Hood support rod to hold the hood up which would have Scared the rod and Worst Bent the Hood Hinges on my Classic IROC Convertible , Thank God I Caught them before they put their Extreme Stupidity in action ... I had to supply them with a Hood support and the oil that I use in all my Vehicle because they only use low quality oil. I asked them to rotate the tires and the owner mumbled something about that I didn't need it , I think he was being Lazy and he wasn't happy that I was using a coupon... Well he won in the end because I will never go back there again and neither should YOU ... If you do have to go there because you bought a coupon , #1 Keep an Eye on Them at all Times ...#2 make sure you bring your own oil ...#3 bring an old 5 quart container to put your old oil in to take with you because they Charge Garbage Fee of $5.00 to dispose of your oil which they actually sell to oil recyclers making money on both ends...You can drop the oil off at any oil change place for Free #4 Have them put there Low quality oil in the container that you brought with after they put your oil into your Vehicle, "You can use it in other machines"... #5 Just Don't Do It ...It's Not Worth It ...