Our car got hit in a Publix shopping center by someone who admitted th... read more Our car got hit in a Publix shopping center by someone who admitted they were in a hurry. She said it was not her fault that she hit our car even though we were already pulling out before she came flying through. Contacted the insurance company who advised us it will probably be better for us to get quotes as our deductible will probably be the same for the amount of the repair. In addition, it isn't worth it to fight to get this woman to pay the cost. We ended up with two quotes and was trying to find a place on 15th Street that was recommended to us, but ended up at Ace-Tech Auto repairs instead. Richard was very caring and had the car pulled around to the back side to check out the dent. He was able to heat out the dent we didn't have to leave the car for two or three days as the others told us we would have to do. It was such a wonderful surprise to have someone who wasn't going to charge a high extravagant fee to have the dent removed. (much lower than our other quotes). We highly recommend this repair shop who cares about the customers.
I knew I needed a new battery. Went to another shop that insisted I ne... read more I knew I needed a new battery. Went to another shop that insisted I needed a new alternator, too. Went to Rothe's. They confirmed I needed a new battery and that my alternator was fine. They didn't try to cheat me like the first place did.
As an owner of an S60-R Volvo, I like and need a certified professiona... read more As an owner of an S60-R Volvo, I like and need a certified professional to service my auto. After my discontent with the non-excellent customer service experience from my nearby Volvo dealer, I decided to try Davie Motors, and so glad that I did. Jeff who works the front desk scheduled my appointments at my convenience, advised me on the status of my auto & the cost of my repairs in a timely manner and with courtesy. Jeff was also attentive as I waited for my repairs to be completed. I was pleased that Doron, the DM owner, he had "hands on" with my auto and listened to my concerns with an unhurried patience and also attentive. And most important to me, they treated me with respect and equality by using all the mechanical words to describe the issues and explaining them too when requested. And considering that I am a woman, that is what I call great customer service. The cost of repairs is reasonable too for being a performance auto. My auto is running as expected, thanks to the auto care from Davie Motors! Thanks to Kip, Jeff & Doron! I'll see you all next year for my time belt replace appointment! :) Happy Holidays!!! with Love & Gratitude, Millie A.
