Automaster of Leesburg has experts on foreign and convertible cars. Ch... read more Automaster of Leesburg has experts on foreign and convertible cars. Charged me a fraction of what the dealer would have charged me. Very Satisfied
I relocated my family to Orlando from Arizona. Upon arrival our Merced... read more I relocated my family to Orlando from Arizona. Upon arrival our Mercedes was disabled. The guys took great care of us and got us back on the road fast. We are life-long customers.
I had a horrible experience thanks to Mark Roberts. After waiting days... read more I had a horrible experience thanks to Mark Roberts. After waiting days to hear if I had been approved for a bank loan, I drove over after specifically telling Mark to have ALL of the paperwork ready. I still ended up wasting an hour because NOTHING was ready. I was then told that they couldn't approve me because they dropped the price by a couple hundred dollars and they needed to get approval from the bank again. Since when does the bank need to re-approve a loan for less money? I left. After two phone calls, I decided to come back since I got a great interest rate. I once again tell him to have everything ready, but he only has 3 pieces of paper ready and he tells me that now we have to wait for someone else to print out the important paperwork that should have been printed already. My mother was upset and they had an argument in the middle of the showroom and Mark called her a "mean person" and told her that I didn't have to buy the car. I don't know how this guy still has a job. Either his boss doesn't know how horrible of a salesman he is or his boss doesn't care. Congratulations Phillips Toyota! You just lost the future business of a 23 year old. Good job Mark (can you sense the sarcasm?)!
