I primarily went here for an oil leak repair and oil change. I wanted ... read more I primarily went here for an oil leak repair and oil change. I wanted them to look at and assess "if they could fix" the malfunctioning car passenger side door that wouldn't open from the outside, only opened from the inside until this Midas's shop mechanics ripped off the entire door panel, rendering it completely nonfunctional before even giving me a quote. I clearly stated to the store manager Daniel Stapler, "diagnose it, give me a quote, we'll go from there". Well without warning or a phone call prior, they wrecked the door panel while taking it off for diagnosis and tried to quote me $700 which included the door panel replacement that his shop mechanics broke, door actuator and labor. It felt like they were holding me hostage to fix it, trying every tactic to get a "yes" out of me when I only needed a oil leak repair and oil change. Pathetic and the most frustrating thing is when I picked up the car, they didn't have the decency to put the door back even close to the condition it was in when I left it there, definitely not it's original state, they just put the detached door panel in the backseat like garbage. I know for damn sure it opened from the inside but Daniel suspiciously tried to say that it never did. That's the moment when I realized that some schemes, premeditated sales pressure was clearly going on. The oil leak repair and oil change should have been free of charge since the shop's mechanics totally wrecked the door while taking it off to diagnose it(go figure), to the point of not opening from either side now, to go along with the panel they failed to reattach. Mind boggling car shop. And I looked up actuator replacement and it's just $280-$330. Daniel Stapler tried smooth talking me into paying for what his mechanics broke as well. What's the price of not being able to open the car door at all as the customer? Customer's always right or what
Great service and knowledge. Highly recommend! Sean Taylor Jackson... read more Great service and knowledge. Highly recommend! Sean Taylor Jacksonville, FL
Without a doubt the best place to bring your car for service! Travis t... read more Without a doubt the best place to bring your car for service! Travis took great care of me by figuring out exactly what was going on with my car. They took care of my vehicle quickly and were way more affordable than the dealership. I will be back without a doubt! Emily Black
