REV IEW for July 14, 2017 I want to give special thanks to Leo Ginnia... read more REV IEW for July 14, 2017 I want to give special thanks to Leo Ginniai, Bobby Scott and the crew at Continental Auto Truck on State Road 206 West, in Saint Augustine Florida. I was heading to Fort Lauderdale with my grandchildren, when my SUV overheated. I was able to coax to the exit that put me right across the street (in front), of this business. I immediately got on the phone with my insurance company for a tow and my daughter got on the phone with a car rental company. (While we are doing this the crew from the local Fire department stopped with their fire extinguisher and checked our car and assured us that it was not on fire, it had overheated and was leaking antifreeze) The insurance company told me that this place was coming up as a repair shop and for me to ask the company if they would be able to assist. Leo told me they generally work on commercial automobiles and they were swamped with work orders, but he would help me call a tow once he helped a client outside. While he was outside Bobby called a tow company to assist us, (they would be there within the hour).The rental company said they would be there within in the hour. Leo came back inside and said he would have one of my guys take a quick look at it and see if we can find the root cause of the issue. Within the hour, we were repaired, cashed out and ready to continue to our destination. (Blown nipple block off the rear intake) Bobby called and cancelled the tow, Leo got on the phone with my husband to assure him that he was confident that the repair would get us to our destination safely and the rental would not be needed. My observation: Within that hour that we were inside the business, I observed the shop under Leo’s direction running like a well- oiled machine, with precision. I saw teamwork where Bobby knew exactly what needed to be done on his part to assist Leo and vice versa. (The same goes for the other workers). I saw organization skills at its finest, multitasking by knowledgeable skilled workers. Teamwork that makes the dream work, especially when it is accompanied by the respect that these teammates showed when they talked to each other. I have no idea what goes on during the normal day to day routine. I can only comment on what I experienced in this one hour. I felt impelled to share my experience. Mrs. J- (aka Maine’s Ma).
I can't say enough good things about Mark. We were visiting JAX and d... read more I can't say enough good things about Mark. We were visiting JAX and discovered an oil leak in our Range Rover on a Thursday night. Mark got us in the next morning and provided a quick diagnosis and repair cost estimate. Even though the parts had to be ordered (none in the area) we were still able to get it fixed and back home on time. Mark was a pleasure to work with and I would absolutely use his services again....Top Notch!!!
Diesel engine for my 01 VW TDI arrived in 3 days in ready-to-go condit... read more Diesel engine for my 01 VW TDI arrived in 3 days in ready-to-go condition. Needed nothing, except my very professional German Auto installer polished the crank for a new clutch (dumb not to do). Price was the best on the Web and the car has 'brand-new' life
