We have been to Rich's about 6 times and have always had a great exper... read more We have been to Rich's about 6 times and have always had a great experience. My Honda Odyssey runs better than ever! Thank you!
I took my 2005 BMW 530i in for a driver's side airbag sensor warning a... read more I took my 2005 BMW 530i in for a driver's side airbag sensor warning and left it there so to determine the causr for the sensor failure. My advisor Chad kept me informed to progress and options for the repair. Chad was friendly, honest and very helpful so that I had all the information to make a repair decision. The car was repaired and ready as promised. Unfortunately 3 days later the sensor failed. I brought the car back in and they found that the new airbag was faulty. It was replaced at no additional cost and all is working well. If you need an import repair garage checkout Don's Import Auto Service. Mark George
If I could leave less than one star for this I would. I've had numerou... read more If I could leave less than one star for this I would. I've had numerous complaints from customers in my area about the shop I just recently visited. The customer's house who had claimed to have new parts put in by this person, and the parts were from a used car and the price of the whole job was cheaper than anyone else. That's what threw the red flag. When I look the parts up the parts even as cheap as I can get them we're more than the repair. I've had other customers tell me that he tried to tell them that there was a severe electrical problems with their car and that it would cost 800 to 1200 dollars to fix when the only thing that was wrong with the car was bad light bulbs. I would not recommend going to this person's shop at all.
