We gave Kuhn Honda the opportunity for our business upon moving from C... read more We gave Kuhn Honda the opportunity for our business upon moving from Clearwater to Tampa. Our first two visits for service repair were great, however the third visit was dreadful. On the third visit, we took two cars for oil changes. One car was quoted as needing 1,200.00 dollars in repairs, while the other car wasn't even inspected as stated and was returned damaged. We discovered the damage two miles down the road after we left the lot. Kuhn Honda's response was that they would throw us off the property for trespassing when we requested to come to the dealership to review the video and that the car left the property "intact". We took the other car to another repair shop and found that 400.00 dollars in repairs weren't needed, and the other 800.00 dollars in repairs would cost 400.00 dollars at their shop. Damage to the first car was 300.00 dollars, and we consider it a reasonable price to pay to know how both us and our cars are treated at Kuhn Honda.
I'm so glad I found Gregg's! When the Service Engine light had come on... read more I'm so glad I found Gregg's! When the Service Engine light had come on recently, took my car to MINI of Ft Myer who had "diagnosed" my car with a list of items and a $1,400 repair bill. Brought my car to Gregg's, and he checked it all out and found a battery I'd bought recently at a big box store hadn't been properly installed. Otherwise, the car was in excellent shape. He saved me over $1,300!!! I'm a disabled woman on a fixed income, and that meant a LOT to me. I won't take my car anywhere else now. If you want an HONEST mechanic, Gregg is the guy! They even picked me up and dropped me back at home while I waited for my car, then came to get me when it was ready. Gregg called and told me he'd checked everything on my car from bumper to bumper and it was in excellent mechanical condition. If you need your car repaired or even just an inspection to make sure it's all good, Gregg is your go-to guy. I will never go anywhere else now!
Three months after purchasing my new 2013 Nissan Sentra, I was unfortu... read more Three months after purchasing my new 2013 Nissan Sentra, I was unfortunately in an accident that caused extensive damage to my passenger side and rear axle. Being that the Firkins Dealership has a Nissan Certified Collision Center, it was a natural thought to have it repaired there. After about three months of my car being in the shop and me being in a rental that is in no way comparable to my own car, I am told that my car is ready, so my brother (a former auto body detailer and lifelong car enthusiast) and I go to pick it up. Unfortunately as we had dreaded, our standards were not met with multiple small cosmetic details that should not be apparent on a brand new car. Parts were ordered and I was sent on my way with my car with an appointment in the near future to have them taken care of. That evening my car died and would not start in my driveway. Missing work, the next day I had the car towed back to the body shop to be looked at. They can not explain what happened and essentially blame it on the staff at the Nissan Dealership for doing something wrong while checking a computer code, and now all of the sudden I need a new fuel pump. Another month of waiting for the part to arrive, during which I paid an unexpected visit to the shop to see how things were going. I was previously told that all the cosmetic issues we had discussed had been complete and we were only waiting for the pump. When I arrived not only were barely any of the cosmetic issues dealt with and it seemed as though my car had been sitting in the same spot the whole time, I also happened to find a rusty razor blade stuck to the top of my new car with a large rust spot around it. Miraculously, after my visit that friday, the part is in and my car is ready for me to pick up on wednesday. All seems well except for yet another cosmetic detail that was not present the last time I saw my car that is scheduled to be dealt with within the next few weeks which meant I would have to yet again inconve
