WOMEN BEWARE!!!! I have personally taken our other three vehicles t... read more WOMEN BEWARE!!!! I have personally taken our other three vehicles to this store to have tires installed that I purchased online without issue. HOWEVER, this is the first time I have sent one of my kids up there to have it done without prior coordination through myself. My 24 year old daughter was told $360 + tax to have tires installed, an oil change and three wipers installed. Having been a vehicle mechanic myself for 30 years, a UH-60 Blackhawk mechanic in the Army for 21 years, holding an FAA Airframe and Powerplant license to work on anything that flies commercially, I think I might know a thing or two about tires. However, as a 100% Disabled Veteran due to my service in Iraq, I cannot always take my college kids to the tire store. The people at this store told my daughter her alignment was out. I had the alignment done about a year ago and there was absolutely ZERO indication of an out-of-alignment condition with over 20k miles put on the vehicle since the last alignment. The people at this store also chose to preemptively quote her a replacement cost for all four TPMS sensors. These sensors are NOT required to be replaced with each tire replacement. Sure, one or two MIGHT be broken by an irresponsible shop, but they ARE NOT so fragile as to require a quote for replacement before the vehicle is ever pulled into the bay. This is a 2012 Ford Escape. These newer vehicles have highly durable TPMS sensors. While talking to the person at this store on the phone, I told him that I knew for a fact the alignment was good. He immediately went to the TPMS replacement. Didn't even indicate that the alignment was or was not needed, and it IS NOT needed since the vehicle doesn't pull AT ALL. Just went right to the TPMS. My daughter told me the manager walked away from this employee the second I got on the phone with him and would NOT come back to the phone. PLEASE get informed. PLEASE do not use this store for your needs unless you're a guy who knows something about cars because these people here will out right rip you off.
Motorhome would not run very well we thought it was coil packs going o... read more Motorhome would not run very well we thought it was coil packs going out V10 motor, We took it to Jack, he discovered the catalyst converter was clogged choking the motor down. Then after he replaced the converter, he was able to tell it was the PCM. Jack knew that if he replaced this expensive part without finding out what caused it to go bad that it could happen again. Even though he could make the money and replace the part, he told us it had to be diagnosed by a Ford Dealer. Very Honest Dealer!!!!!
