These people are thieves and threatened me. They broke the law twice. ... read more These people are thieves and threatened me. They broke the law twice. They failed to give me a legal documented quote. They then charged me for work I did not consent to. They told me they did work they did not do and charged me for that as well. I took my car to them because it was overheating when I got my car back it was still overheating. I took my car back to them less than 24 hours after they gave it to me. I stood in their shop while 5 men yelled, threatened and cussed at me. They would not let me even speak. I called my father who is a mechanic to talk to them and they then threatened my dad and told me my car was a piece of shit and that they would not refund me or fix the problem I paid for. We thenhad to call the cops and one of the mechanics continued to threaten my father. This was the most unprofessional interaction I’ve had with any mechanic in town. Now I have to pay more money to a lawyer to take these people to civil court because they refused to provide the service we agreed on and I paid for. By any means do not take your car here they will rob you and do a awful job and if you stick up for yourself they will threaten and berate you and tell you that you know nothing.
Rick has been super helpful with my older high mileage Subaru. He alwa... read more Rick has been super helpful with my older high mileage Subaru. He always shares options and communicates effectively the importance of the repair, so I can decide if I can wait for ot not. He serves those who come to him in a Christ-like manner :). I recommend him!! Raven Jewell Subaru Tallahassee Fl
Do not use Tallahassee Auto Clinic especially if you’re a college pare... read more Do not use Tallahassee Auto Clinic especially if you’re a college parent and you can’t be there with the vehicle. Recently my daughters Jeep Commander has been losing anti-freeze, with no visible signs. I was at a loss because the water pump, hoses and radiator cap were all less than six months old. I had my daughter drop the Jeep off at Tallassee Auto Clinic; they’re the ones who replaced the hoses. When I telephoned to inquire about the status of the vehicle I was informed the water pump was bad, additionally I was informed the brakes, air-filter and a serpentine belt all needed replacing. I knew the water pump should be under warranty and I just replaced the air-filter two months ago. I contacted the local mechanic (Steve Johnson Automotive) in Fernandina Beach, Florida who replaced the water pump. He advised I should locate a mechanic in the Napa Car Care Center Network, in Tallahassee. After paying $129.90 for a diagnostic test and anti-freeze the Jeep was then taken to American Transmission and Auto, who were able to diagnose the problem. Which was Tallahassee Auto Clinic failed to fully tighten the lower radiator hose explaining the missing anti-freeze. I was charged nothing by American Transmission and Auto, who will be our go to mechanic from now on. Tallahassee Auto Clinic also failed to replace to the Intake Tube which connects the air-filter box to the intake manifold, before allowing our daughter to remove the vehicle from the shop. I contacted Tallahassee Auto Clinic and spoke with Amber I expressed my dissatisfaction with their business and explained I felt I was due compensation $129.90 for the inaccurate diagnostic test. I informed Amber I would allow time for the manager to contact me, after six hours I never received a phone call with a compensation offer or an apology. In my opinion Tallahassee Auto Clinic is in the business of ripping off the parents of college kids.
