My "vintage" Class A diesel motorhome has toured beautiful North Ameri... read more My "vintage" Class A diesel motorhome has toured beautiful North America from Key West to Fairbanks and Cabo San Lucas to Halifax. I rely on Preventive Maintenance Service to keep the old rig reliable and roadworthy when home in St. Pete. On this year's trip to the Pacific Northwest, one of the Suburban furnaces quit working. Two different service centers in that area worked on it. One didn't have a clue what was wrong. The other gave the furnace Last Rites and wanted to sell me a new one. Once home, the folks at PMS checked it out and found a defective wire which they immediately repaired. The unit works like new. I highly recommend PMS for any of your motorhome/RV maintenance needs. Jerry Rigby
Three months after purchasing my new 2013 Nissan Sentra, I was unfortu... read more Three months after purchasing my new 2013 Nissan Sentra, I was unfortunately in an accident that caused extensive damage to my passenger side and rear axle. Being that the Firkins Dealership has a Nissan Certified Collision Center, it was a natural thought to have it repaired there. After about three months of my car being in the shop and me being in a rental that is in no way comparable to my own car, I am told that my car is ready, so my brother (a former auto body detailer and lifelong car enthusiast) and I go to pick it up. Unfortunately as we had dreaded, our standards were not met with multiple small cosmetic details that should not be apparent on a brand new car. Parts were ordered and I was sent on my way with my car with an appointment in the near future to have them taken care of. That evening my car died and would not start in my driveway. Missing work, the next day I had the car towed back to the body shop to be looked at. They can not explain what happened and essentially blame it on the staff at the Nissan Dealership for doing something wrong while checking a computer code, and now all of the sudden I need a new fuel pump. Another month of waiting for the part to arrive, during which I paid an unexpected visit to the shop to see how things were going. I was previously told that all the cosmetic issues we had discussed had been complete and we were only waiting for the pump. When I arrived not only were barely any of the cosmetic issues dealt with and it seemed as though my car had been sitting in the same spot the whole time, I also happened to find a rusty razor blade stuck to the top of my new car with a large rust spot around it. Miraculously, after my visit that friday, the part is in and my car is ready for me to pick up on wednesday. All seems well except for yet another cosmetic detail that was not present the last time I saw my car that is scheduled to be dealt with within the next few weeks which meant I would have to yet again inconve
This is a response to Don Coy’s review who does not even live in or tr... read more This is a response to Don Coy’s review who does not even live in or travel to Florida. We are sorry your company delivery van was in a rear end accident and required repairs. Before starting, we communicated with your company on multiple occasions, provided a written estimate and received written authorization to commence repairs with the understanding that payment in full would be due upon completion. No one from your company was advised that your vehicle could be repaired in 3 days, it was just not possible due to the extent of the damage incurred. This was a rear end collision that required multiple replacement parts, repairs and paint refinish. It took longer than 3 days to receive the parts needed to begin the repair process. That is simply made up information from whomever told you that in your office. When your vehicle was completed, you are correct that your driver was notified and came to our shop on a Friday afternoon. You stated that shoddy workmanship was made but you nor anyone from your company had even seen or inspected the vehicle prior to your untrue written statement on the internet. This is just a slanderous vindictive lie on your part. We could not release your vehicle to your driver because he did not have a check with him and your office could not reach you for authorization to use the company credit card. That’s it, plain and simple. He sat at our office playing phone tag with your office trying to figure out how payment was going to be made. Finally, he gave up waiting for a response from your office and left advising us that it would be resolved Monday. We were then notified that an insurance company was going to pay for the repairs but that payment was not yet processed. We took photos as requested and forwarded them to your insurance company. All we did was repair your vehicle as requested and expect payment when it was picked up. The first time our office heard from you was on the following Wednesday. At that time you sp
