My car stayed several days in that workshop and when I looked for it a... read more My car stayed several days in that workshop and when I looked for it and arrived at my house it gave me the same problem again, which was supposedly fixed .... I paid for pleasure, I threw away my money that day... Terrible experience
The staff was nice, I went in with a suspected alternator issue but it... read more The staff was nice, I went in with a suspected alternator issue but it was a bad battery terminal. It ended up being $500 for a battery replacement and one terminal. I understand the battery is $250 maybe but 129 for labor on a 15-20 minute activity seemed steep, especially since advanced ( and other retailers) would have put the battery in for free. And terminal replacement work is usually 25-50$
We currently have 3 cars being serviced here and up until these last t... read more We currently have 3 cars being serviced here and up until these last two visits we’ve been super happy. This last visit has left us not wanting to return. Communication used to be good here but there were at least 4 times Pablo said he'd get back to us and it never happened. We also ended up being given a wrong part number to order and now we can’t return it costing us $270. Your shop says Ford gave them the wrong part number but they don’t know who they talked to and no one wants to take responsibility.
