DONT TAKE YOUR VEHICLE HERE. I WENT IN FOR A COOLANT DUMP. THEY SAID M... read more DONT TAKE YOUR VEHICLE HERE. I WENT IN FOR A COOLANT DUMP. THEY SAID MAYBE THE WATER PUMP THEY PUT ON 3 MONTHS AGO. AFTER 7 HRS BERNIE Calls to let me know they replaced placed the water pump and now they think its the thermostat which isn't under the water pump which they replaced 3 months ago by Ray's. AFTER 2 DAYS I SHOW TO TAKE MY VAN FROM THEM, ONLY TO HEAR ITS ALMOST DONE. I GET MY VAN BACK AND THE TEMP GAUGE SHOWS WAY INTO HOT, I ASKED WHY IS THE TEMPERATURE GAUGE SHOWING OFF THE CHART, THE RESPONSE WAS ( HOW CAN I SAY IT WAS WORKING WHEN I BROUGHT THE VAN IN). NOW IM TOLD BY THE FATHER OF THE FATHER AND SON TEAM AND I QUOTE (YOUR A SPUTID MOTHER FUCKER WHEN IT COMES TO MECH AND FOR ME TO LEAVE THE FUCKING PREMISES YOU MOTHER FUCKING ASSHOLE.) I ASK HIM WHY ARE YOU YELLING AT ME AND HE TOLD ME TO GO FUCK MYSELF. 288.00 IS THE CHARGE BERNIE SAID I OWE FOR A BAD REPAIR. NOW MY TEMPERATURE GAUGE IS ALWAYS IN THE PASS HOT WHICH IS THE H FOR THOSE WHO DON'T KNOW. MY OIL STICK HOLDER WAS BROKEN AND THE FRESH AIR HOSE WAS NOT CONNECTED AND MY TRANSMISSION CHECK STICK WAS HANGING OUT. WHEN I SHOWED THE FATHER THIS MESS HE SCREAMED AT ME THAT THE LAST PEOPLE WHO REPAIRED BROKE IT, THATS WHEN I TOLD HIM YOU WORKED ON THIS LAST AND HE REPLIED, NO BEFORE US. MAKING SENSE YET??? I WILL KEEP YOU ALL UPDATED ON THE SMALL CLAIMS LAW SUIT.
We brought our truck in to get an alignment and had to bring truck bac... read more We brought our truck in to get an alignment and had to bring truck back not even two days later to get another alignment because the first was done incorrectly and come to find out so was the second. The alignment was done incorrectly and the front tires bowed in to where it messed up our caliber and locked our front brakes up. We went back to Rays and told them what happened and their response was the guy that did our alignment is no longer there but thx for telling us. No offer to fix what they messed up so now we need new brakes, new caliber, new router along with new front tires...I personally would not recommend this place to
Stay away! I have a 1999 gold edition gts Subaru Legacy kept in a gar... read more Stay away! I have a 1999 gold edition gts Subaru Legacy kept in a garage for last 13 years (dash is perfect). Geigo insurance uses Roundtree for claims and in Dec 12 I was told to leave my car for 5 days. when I dropped my car off I asked the front desk woman if she would mind asking the mechanics to replace the window sun shields when the car is parked in the lot, her reply was that the mechanics may have to move your car 15 times or more and they can t be bothered by dealing with window sun shields . I came back 5 days later and found that the car was never moved. I should have never left it. I have since taken my car to another auto body shop. If you care about your car do not take to someplace that does not. Can t comment about the ability of the mech s but if the front desk is any indication I suggest you go elsewhere.
