Very friendly and helpful people. They did a good job of the repair to... read more Very friendly and helpful people. They did a good job of the repair to my car. There was an issue with one of the parts they used and handled it great fixed it quickly without and problem. -Matt Owens
I want to say first this Shop was so friendly and helpful. I had got i... read more I want to say first this Shop was so friendly and helpful. I had got in car accident on Sunday. Called them Monday morning and my guy who I deal with, was out sick, so the Girl at the front desk, Cat got my car over to their shop right away! I even had the wrong phone number! I call the fax machine & Cat knew to call me back... Anyway, the whole experience was seamless, professional, and easy! They even dealt with my insurance company! I will recommend this Hart's Auto Carriage to everyone I know for sure. Go here you will be very Happy! Mrs. Liu
DON’T GET RIPPED OFF... TAKE YOUR CAR SOMEWHERE ELSE... read more DON’T GET RIPPED OFF... TAKE YOUR CAR SOMEWHERE ELSE I took my wife's 10 year old Mazda to Campanella's to diagnose check engine light. I explained to them, "I just paid you $1,000 for work on the car 2 months ago and I don't want to put more money into it if I don't have to. The car is too old for that." I asked and was told that diagnosis would be $95 if I chose not to have repair done. Figured I might as well get the work done. Boy, was I wrong ! I should have just paid the $95 for dignosis and left. Bill was itemized as follows: PARTS $121.75 for air intake hose FP47-13-220A that Mazda sells for $60.95 list. (on-line list prices ranged from $33.38 to $48.25) $ 20.05 "Shop Supplies" (when I asked I was told, "We add that to all bills"). LABOR $ 95.00 Diagnosis (no skill, just plug it in, get the code, look up the code). $ 32.96 Labor (easy access / right on top, all you need is a screw driver and pliers, remove 4 clamps, insert hose, replace clamps) 10 min. tops. This was in addition to the $95 diagnosis charge. $ 3.00 "Hazardous Materials" (dispose of a 3" diameter x 18" long hose) _______ $272.76 TOTAL I'LL NEVER TAKE ANY VEHICLE TO PAUL CAMPANELLA'S AGAIN ! They may suck you in by doing flat repairs for free... But when you give them a shot at real service they act like pigs.
