Dad passed away & his 2005 f-150 was stuck in low 4wd - most likely fr... read more Dad passed away & his 2005 f-150 was stuck in low 4wd - most likely from sitting nearly a year. Scheduled a visit to Benchmark Trans in Dover, DE. Dropped off & got a call the next morning to state that a ground was loose & truck was tested & running correctly. Told to come pick-up at my convenience. No charge for free diagnosis. This type of INTEGRITY & HONESTY are rare attributes in todays market economy. I am a PERMANENT customer of Benchmark Dover, should the future need ever arise. THANK YOU Bob, THANK YOU James, THANK YOU BENCHMARK DOVER!
DO NOT take your vehicle to this shop. Was quoted one price initially,... read more DO NOT take your vehicle to this shop. Was quoted one price initially, then was told it would cost more money. Pre-paid for service to be performed on the car and it came back worse than when it had been given to them to work on. Weeks later after getting some more money together I took my vehicle to another shop where they looked at the vehicle and all of the electrical wires had been ruined with permatex glue, and joined back together incorrectly causing the car to shift improperly. They also caused damage to the newer transmission when forcing the new wires back together. An additional several hundred dollars later and my car is finally fixed correctly. Do not take your car to these guys even if they are your cheapest quote, trust me it will end up costing you twice as much in the long-run. I feel as if once I had paid they no longer cared about fixing the vehicle figuring they had nothing to lose. I do not like leaving bad feedback about people but I even called the guy to see if out of good faith he would help me pay even with a small amount to fix the damage they had caused to my vehicle which led me to incur unnecessary expenses and he just said " Oh well I am glad that it is all fixed now, I just feel that I didn't make any money on your 'repair' so I have nothing I can do for you." Not good business, when people read this it will cost him more jobs in the long run. You have been fore-warned. Take your car to Del Trans, Schilling, or even Meenan even if they quote you a little higher, at least they will do the work right the first time.
As someone who works in the car world and is very cautious when it com... read more As someone who works in the car world and is very cautious when it comes to mechanics, I can say hands down these guys are the best! Everyone I met was friendly, helpful, patient and went out of their way for me. The work required for my car required a lot of investigation to discover the issue and could have cost thousands to fix, but Bill researched a more affordable resolution that got the job done and hopefully will prevent the issue from arising again! If you need anything done, be it a simple oil change or a huge, complex job Milex is the place to bring your vehicle. I will never go anywhere else and when someone needs a mechanic this is where I will send them. Thanks Bill & Kimmy, you guys are brilliant!
