Decided to give tire king on Governors Ave another chance today since ... read more Decided to give tire king on Governors Ave another chance today since my rear tires clearly have a leak. Last time I went, they told me nothing was wrong. Then my uncle took it back two days later and they fixed the problem for him. Today, they tried to tell me again that there wasn't anything wrong with the rear passenger but the drivers side needed a new valve stem, and walked away without telling me if they'd fix any of it. The owner came out and I asked what they were doing and he told me that his brother had already talked to me. I explained the situation with my previous visit and told them that if they weren't going to fix both, that I'd just like my car back and that I didn't want to spend any money there. He told me (and my 1 year old daughter) " I never want to see you again. Get the fuck out" So, I go to leave and see him in the parking lot, and confirm that he is the owner and I said "well that's a real shame" so he called me a bitch and told me to "go wreck" I never raised my voice, or lost my temper and this is how I was treated with my baby in my arms! When my dad called back to tell him he didn't appreciate how I was treated, he informed us that none of our family would ever be allowed there again.
Call ahead if you can. Shamrock has worked on 3 different vehicles for... read more Call ahead if you can. Shamrock has worked on 3 different vehicles for me. most recently repalced wheel bearings on my explorer. rapid service, reasonable price, actually was about $75.00 LESS than i was quoted and expected. the difference in the handling of my vehicle was amazing and noticed within seconds of pulling. the owner (?) is knowledgable and willing to explain what is going on with your vehicle. He has my business and I'd suggest him to anyone I know
I get four cars serviced at J&L for everything and I have never had a ... read more I get four cars serviced at J&L for everything and I have never had a reason to question their ethics, honesty, or workmanship. I have found that there pricing has always been fair and they will look for ways to save you money on parts and they never double dip on labor. That is charging you for the same task twice. For instance if you get your timing belt changed you should also replace your water pump. Most placing will look in the book and charge you labor on each task when in reality labor for removing the belt is loaded into both repairs. J&L will not take advantage of that situation. I am not sure what happened with the review above with the oil change but there is no way in my mind that it could have happened the way she says. Sounds more to me about someone looking for a free repair.
