The people were very friendly and helpful. I decided not to get some o... read more The people were very friendly and helpful. I decided not to get some of the work done there as I found much cheaper options elsewhere, but that was my choice and not a problem with Nielson’s. My main frustration is that a day after I had my car looked at there (and had the problems they identified addressed by another cheaper garage), the car failed a safety inspection for three things that did not show up anywhere on their report: parking break not holding, and a front and rear marker light out. Those seem like very easy things to identify, especially the lights, so not sure why they were missed.
This time was for an inspection but I have been there for repairs too.... read more This time was for an inspection but I have been there for repairs too. This is always my preferred place to take my car because they always do a good job, customer service is great, price is fair and they are honest.
Car was promised on time, and they kept my scheduled appointment.
