I came into this place with high hopes from a friend's advice and it s... read more I came into this place with high hopes from a friend's advice and it sure did pay off. I had some connectors lose on my battery which was making starting my car a variable situation. I came to them and told them the problem, immediately the owner checked under the hood identified the problem and fixed it in 15 minutes (providing new bolts for attachment). Fast, friendly service! Would highly recommend to anyone needing work done on their vehicle.
"Horrible Manager" The manager named Tanja here was laughably coars... read more "Horrible Manager" The manager named Tanja here was laughably coarse and rude with me when I approached her about forgetting to get change for a fifty a day and a half before. I didn't realize this until an hour after the transaction where I was an hour away from the gas station for the night. I wanted to go in person to resolve the problem but was told the next day that the manager wouldn't be available until a day after. She refused to even see me at first, telling her messenger employee that "We don't take fifties on third shift". When I insisted on seeing her, I began by talking with a smile and saying "I'm sure this is all just a misunderstanding, but..." However, from the beginning, she only wore a grimace. She ended up screaming at me and offering threatening body language. This mostly resulted after I calmly and politely, albeit uninformed-ly, stated that "I don't want to make this a legal issue". She responded with "Make it a legal issue!" She began moving closer to me and screaming variations of "I would have heard if there was an overage!", repeatedly interrupting my offered words. I ended up walking away almost in tears. All I wanted was some resolution, even if it was a polite "I'm sorry but we just can't prove this and legally refund you" or something along those lines. Although, I am now convinced a third-shift worker (on Saturday night/Sunday morning) whose name I think is Peter stole the money and put in a twenty (what I wanted on pump number two) for me. This lady Tanja could have offered a customer at least some professional words but, instead, became aggressively defensive, belligerent, mean, unprofessional, and showed a lack of managerial or simple social skills, or simple moral skills.
