ALWAYS competent, courteous and compassionate.....I have been going to... read more ALWAYS competent, courteous and compassionate.....I have been going to him since Sherman and will go nowhere else. I recommend Dr. Don's to everyone who is looking for conscientious work and honest value in repairing and maintaining their vehicles.
These guys, own their work. Had done break job at Sears and i would ha... read more These guys, own their work. Had done break job at Sears and i would have to go back every year to get the brakes fixed. A friend recommended their place and I got it done through General muffler and auto. Its been 3 years, no issues. I give them all my business. Good workshops are hard to find.
Feel scammed by this auto shop! Don't take your car here - there are b... read more Feel scammed by this auto shop! Don't take your car here - there are better options. - I picked up my car and there was a large dent on the roof - it definitely wasn't there when I dropped it off and Performance Imports denied doing it - charged me $122 for a diagnostic - told me I had $6,300 worth of repairs. - after I paid, they brought me my car and then denied putting the dent in it. They said they didn't do it because they only drove the car a few minutes and parked it - I said how did you get to $6,300 if you didn't even look under the hood or put on a lift! They said when they drove it they could tell clutch needed replacing and based on age and history of car, the brakes needed replacing - WHAT!!!!! - I asked them if they wanted to buy the car, they said it wasn't worth much but they would dispose of it at no charge or I could donate it. When I left the dealership, I went to the Audi dealership and they bought the car for $2,600 and would have given me more if there wasn't a big dent on the roof! What scam artists Performance imports are. I have tried to work with them - Ron is a nice guy but 3 times I have called to tell them how upset I was and I have asked only for the diagnostic fee back - he says he will check with the owners and call me back and he never has. Please do not take your car here as they are not to be trusted to provide good service or give honest advice.
