I brought my car into Midas, S Main st Torrington CT on July 25th 2022... read more I brought my car into Midas, S Main st Torrington CT on July 25th 2022 to have a new differential ring and pinion installed. The car was promised to me for July 26, 2022. Midas kept delaying and putting of the performing of the job for a full 2 1/2 weeks. I had to purchase the tool for the mechanic to perform the job. When I pick up the car on Thursday August 11th 2022, I leave the parking lot with the car and almost immediately here and abnormal sounding whining or grinding in the rear end. I turn around grab another mechanic who is still there and hadn't gone home yet and took him for a test drive and let him listen to the noise. he assured me the noise is normal and is a break in noise that will go away after 100 or so miles. 150 miles later, the noise is still there and other people who are mechanics NOT with Midas tell me the differential should not make ANY noise at all if the job is properly performed. In short, I had to wait 2 1/2 weeks for a job that was promised to be a one or two day job. The job was performed poorly and there may be damage to my car. Mida grossly overcharged me a price of $850 for a job that is listed as a 5 hour job on the books.
I was skeptical of going to a major company for fixes to my vehicle as... read more I was skeptical of going to a major company for fixes to my vehicle as i usually use a small hometown mechanic. I must say I am very very impressed. They found things my normal mechanic didn't that were somewhat serious to my safety. Josh and his crew were extremely nice and great to deal with. He helped me fix my car within my budget and it drives great! i truly appreciate good business practices, wouldn't think twice about going back!
Since Jim Juliani sold me a lemon, I have tried to have this business ... read more Since Jim Juliani sold me a lemon, I have tried to have this business just fix the problem. I bought a 2007 Nissan maxima with 170,000 miles for $5500. I was assured that the car would be inspected and all NECESSARY repairs would be made. Since the first day I had this car it has been leaking oil. I have spent over 1000.00 dollars trying to get this oil leak fixed and brought the car into juliani himself 3 times and he claims the car can't be fixed and I should not expect a car I bought from him to be like new. New?!?!?! How about sell me a car that holds oil..it's kind of important!!! Well the car can be fixed I just can't afford the extra cost. Juliani has not looked at this car once and he won't make the NECESSARY repairs as promised to me.
