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Excellent experience. Came in for a NYS Inspection, offered a free loa... read more Excellent experience. Came in for a NYS Inspection, offered a free loaner while they worked on car. Staff very courteous and professional. Linda Marie
My car broke down in a parking lot about 2.5 miles from their location... read more My car broke down in a parking lot about 2.5 miles from their location, called up in the morning, dropped off the keys, and that was it, about 3 hours later Dave called to let me know my starter needed to be replaced. The cost incl. having to tow the vehicle was inline with what I was anticipating. They also let me know about a couple of other issues I needed to take care of, and since they already had the vehicle and had earned my trust, I had them take care of everything. I'll definitely be going back...
I have had my car repaired at Pro Tech Benz several times over the pas... read more I have had my car repaired at Pro Tech Benz several times over the past 2 years and I am very happy with the results. They offer excellent service and are extremely knowable about Mercedes vehicles. Their pricing is very reasonable and they are very straightforward about the repairs. Unlike the dealers they don't try and up sell you on additional repairs that might not be needed. I would highly recommend them to Mercedes owners.