Mechanic Advisor

Oil Change in West Simsbury

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Auto Reviews in the West Simsbury Area

  • Horrible customer service. Do not trust your car with these people.

  • JuliareviewedPep Boys

    Very disappointed. Popped a tire on a bad pot hole so I called around ... read more Very disappointed. Popped a tire on a bad pot hole so I called around and talked to a gentleman here who said they had the tire I needed in stock. Drove here on my spare. After waiting for 30 minutes while they looked at my old one to see if it could be repaired (it couldnt, which I knew), they said the tire actually wasn't in stock here and was at a warehouse somewhere else. They sent someone to pick it up, but we've now been waiting 2 hours and no update. I was lied to and told they had it here... not good business practices. They have also been aggressive when I politely declined other suggested maintenance. Do not recommend.

  • Went in for an emission test this morning and was greeted with a very ... read more Went in for an emission test this morning and was greeted with a very professional receptionist and service person. My car was done within 20 minutes. Thank you for taking me so quickly!

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