I was skeptical of going to a major company for fixes to my vehicle as... read more I was skeptical of going to a major company for fixes to my vehicle as i usually use a small hometown mechanic. I must say I am very very impressed. They found things my normal mechanic didn't that were somewhat serious to my safety. Josh and his crew were extremely nice and great to deal with. He helped me fix my car within my budget and it drives great! i truly appreciate good business practices, wouldn't think twice about going back!
This is one of those places that when you go for something simple like... read more This is one of those places that when you go for something simple like an oil change, they will find something that they say should be fixed asap, and that they can do for you right now. However, their prices are far higher than other shops can do it for you, and they quoted me some front end work on my truck that the dealer could do for less, and with original parts! They advertise that every 4th oil change is free. However, when we tried to use the 4th free one on our truck, that was excluded, even though they did it before. Latest thing was overcharging for a routine oil change on our car by $5. OK, not a big deal, but when asked, they gave some stupid reason hat the car needed an extra quart of oil. Sorry, that's just not a plausible answer. When we requested a refund, because we showed them he old oil change slip, they only would give us $2. There are many other places to go to get your car worked on. I suggest you go there and don't bother to stop at Jackson's.
Went in for an emission test this morning and was greeted with a very ... read more Went in for an emission test this morning and was greeted with a very professional receptionist and service person. My car was done within 20 minutes. Thank you for taking me so quickly!
