you couldn't even get my oil change right. I told ya my car needed 0W2... read more you couldn't even get my oil change right. I told ya my car needed 0W20. I told you in the beginning you didn't even listen. thank god I saw your guy grab the wrong oil (5W40) other wise I would have driven home without knowing my car got a wrong oil change . I also came for amsoil and you got me something completely different. The wrong oil you put in my car was not amsoil and the later one you changed was not amsoil either after you realized you made a mistake. The oil was something from a steel drum. who knows what's inside there and the guy who pump the oil out the drum didn't even know how much he should pump. at that point I already felt unsafe and I quickly googled another service center that had amsoil and was just a few miles away. I went there (my car was already driving weird tho) and the manager or supervisor immediately knew what oil my car needed and how much it needed after lookup in his computer. He brought the oil to me and it's exactly the amsoil my car uses. I changed the oil again there and what upset me again was that the tech told me the oil filter was leaking. What a nice job you have done. and after failing to perform this basic work, you still charged me 150$, for unknown quality of oil and unfit oil filter. do you even feel shame? stop throwing those BS canned messages like "Please call us at 516-518-5552" to show you care but in fact you don't at all.
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This shop now operates under the name “Prestige” however they still ha... read more This shop now operates under the name “Prestige” however they still have signs bearing the name of Route 136 Auto Body. Should one decide to use the shop services this is a sign of things to come? The job to be done to my vehicle was relatively a simple. They had to change out and paint a rear bumper and take care of minor dings the car had- offered by Mr Robert Sherman as perk? Overall, spanning a period of 5 months it took 5 weeks for the job to be completed. The first time the job took 3 ½ weeks. The work was so pitiful Mr Sherman agreed to do the job over but since he never returned calls to reschedule the work the insurance became involved because the shop billed for parts they never changed (insurance fraud). Then it took another week and a half to do an acceptable job- still lines don’t match up parts missing. Since I elected the Shop I incurred 800.00$ in overage of rental fees. There is no Prestige in this Shop of horrors.
