These are the best people in the world. Polite and helpful, I wish all... read more These are the best people in the world. Polite and helpful, I wish all of the service stations in the world were this good! I mean it. Nobody like Gabes... 5 PERFECT STARS ACROSS THE BOARD, of course!
I am trying to find contact information so that I may speak to the sto... read more I am trying to find contact information so that I may speak to the store owner for the 930 Silas Deane Highway, Wethersfield, Ct location. I had a very unpleasant experience today and the young lady named Sarah,who identified herself as the boss, was extremely rude, and unprofessional. I'd like to know why I was charged 0.11 today for a purchase that I never made. The pump, #7, that I tried to use today was malfunctioning. The key pad wouldn't allow me to enter my zip code and when I went into the store to have the purchase charged to my credit card Sarah said she didn't have time to notify the customers of the malfunction. O.k. that's fine, but when I asked to have the charge put on my cardSarah, once again very rudely told me to go out and hit cancel and then went on to repeat herself as if I didn't understand the first time. When I finally tried to fill my tank the amount started at 0.11 cents before I even started pumping. I went in the store to ask why and to have my card credited and the young lady workingput eleven cents on the counter and said there was nothing she could do unless I wanted t wait for her to pull abetter answer out of her pocket. Well, I wonder if the Attorney General would like to vistit this location with me and wait for Sarah to pull a better answer out of her pocket. I will follow this up with a phone call to the store since Sarah would not provide me with any contact information even though I asked her twice. I will not be visiting Valero Fasmart again and I wouldn't want anyone else to either.
