Today, I bought my very first new-used car at Shantok Motors. My sales... read more Today, I bought my very first new-used car at Shantok Motors. My sales rep. was Jay Wanczyk. He was totally professional and courteous - He made us feel like we were NOT being taken advantage of. He took care of the Motor Vehicle and everything else. The only thing we had to do was to sign on the bottom line. How simple is that. Thanks Jay!!
Rick over there at JnS is the MAN! I purchased my car from carmax and ... read more Rick over there at JnS is the MAN! I purchased my car from carmax and when I called to get warranty work done they referred me to J N S(glad they did). Brought my car down there with a ton of issues. Rick made the process as easy as possible. The guy honestly went out of his way to get my business. 1- Rick called my warranty company for me 2- He scheduled me a rental car that was covered by my warranty 3- Warranty company's are always a pain in the ass but Rick called em did all the leg work got them to pay without having me wait long. 4- I ended up paying less that what my original deductible was! 5- probably my favorite part of my experience was when I picked up my car it was WAXED AND DETAILED! Like I said these guys went above and beyond for my car. Thank you Rick. P.s if you have carmax extended warranty just skip the middle man and call rick they'll charge the same deductible, give you a better warranty that carmax does on their work 3year/36k! Jose C. Smithfield, RI
Just had some rot work fixed on my 2001 Ford F150. I had been given a ... read more Just had some rot work fixed on my 2001 Ford F150. I had been given a better (complete) quote from Maaco in West Springfield but elected to pay more for less at a local body shop, Entwistles. When they did their "free" safety check, they discovered another $800 dollars of mechanical work that should be done. My mistake again was to have them do it. After $4500, I don't have much to show, but empty pockets. My advice, don't be charmed by the owner, walk out and get a second opinion. Forgot to mention, they didn't even clean up the body work dust in the interior, or was the dirt off the exterior of the truck. Don't think I'll go back there again. My expensive mistake.
