Crooked business. Had an exhaust dump valve welded in. I don't know ho... read more Crooked business. Had an exhaust dump valve welded in. I don't know how they did the job, but they decided that welding about 3/4 of the circumference of the pipes together was "sufficient enough"--clearly laziness because the pipe was hard to reach. I wondered why my exhaust sounded so terrible. Also, they didn't even do the install as I asked--they placed the valve in the wrong spot. Overpriced. Do not go here. I have photos of proof.
Took my '04 Honda Civic in for a brake problem. Was told everything - ... read more Took my '04 Honda Civic in for a brake problem. Was told everything - rotors, pads, calipers, lines - needed to be replaced, was quoted $2500. Had the car towed at my own expense to another shop. Other shop diagnosed a broken brake line, cost me $228 to have it repaired. Brakes work fine now. Will not ever go here again.
We generally do our own repairs but this repair stumped us. After our... read more We generally do our own repairs but this repair stumped us. After our repair and several hundred dollars later our vehicle still wouldn't pass emissions. After they diagnosed and made the repair to the fuel pump our vehicle was a good as new. Jennifer was a pleasure to work with. She was courteous and polite. She explained the issue and worked with us. The repairs were made timely, even though they were solidly booked with other work ahead of ours, they managed to squeeze us in and do this timely repair! They are trusted and my go-to auto repair shop in Torrington! Thank you for a job well done.
