Absolute crook. Tried to solve my problem by selling me another car an... read more Absolute crook. Tried to solve my problem by selling me another car and keeping mine, rather than finding a cost effective way to fix mine. STAY AWAY - CHARGES MONEY EVEN TO JUST LOOK AT A CAR. After trying to cheat me, I called to say I was coming to pick up the car. Said I could just come get, then held my car hostage for money until I paid a "Diagnostic Fee". TOTAL SCAM - STAY AWAY!
Rose and Dimitri are honest, reliable and hard-working. I've been taki... read more Rose and Dimitri are honest, reliable and hard-working. I've been taking my car there for years and always come away with the feeling that someone "has my back" when it comes to my car. Thank you both and I will continue to come see you for great service, a smile or two and Oreo cookies!
Purchased an S550 used. Had a couple of issues with the head rest ($5... read more Purchased an S550 used. Had a couple of issues with the head rest ($550.00) and the seat kept breaking. Brought it in several times and finally got it fixed. Took the car in for a routine service and ended up with a $2,000 in July and then a $3,000 bill in November for brakes and tires. The rubber around the door is falling off and they told me that's common with these cars! (What!?) It's now December and my radio wasn't working so I brought it in again. They said I have two leaks and quoted me $135.00 to diagnose the problem and then charged me over $200 to diagnose it. They have had the car for 5 days now and they are telling me it is $2500.00 to fix the radio because it is on the same circuit as something else. UTTERLY RIDICULOUS! To say I am disappointed would be an understatement! The car is beautiful to look at and I love driving it! But, if the car needs a couple of thousand dollars in service every couple of months, what good is it?! My opinion: Buy a Lexus!
