Horrible customer service. Do not trust your car with these people.
Today, I bought my very first new-used car at Shantok Motors. My sales... read more Today, I bought my very first new-used car at Shantok Motors. My sales rep. was Jay Wanczyk. He was totally professional and courteous - He made us feel like we were NOT being taken advantage of. He took care of the Motor Vehicle and everything else. The only thing we had to do was to sign on the bottom line. How simple is that. Thanks Jay!!
Very disappointed. Popped a tire on a bad pot hole so I called around ... read more Very disappointed. Popped a tire on a bad pot hole so I called around and talked to a gentleman here who said they had the tire I needed in stock. Drove here on my spare. After waiting for 30 minutes while they looked at my old one to see if it could be repaired (it couldnt, which I knew), they said the tire actually wasn't in stock here and was at a warehouse somewhere else. They sent someone to pick it up, but we've now been waiting 2 hours and no update. I was lied to and told they had it here... not good business practices. They have also been aggressive when I politely declined other suggested maintenance. Do not recommend.
