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Had a new hot water placed in our RV by Ron. To save us time in waiti... read more Had a new hot water placed in our RV by Ron. To save us time in waiting for delivery he had it picked up personally for install the next day. Fast forward 3 months and for an unknown reason, no hot water would come out of the faucets. A quick call to Ron and he walked us through all the checks to identify the problem. Something strange happened with the bypass valve, but Ron figured it out over the phone. We had hot water within an hour. And this was late evening when he was on the road. A great serviceman. As long as we are in the same area, Ron will be the one we call!
Made appointment for 9/28/2015 talked to owner Drove down to Pueblo 2... read more Made appointment for 9/28/2015 talked to owner Drove down to Pueblo 2+ hours will not warranty Puma trailer (They are Puma dealer) after owner told me on the phone they would.
I have used JDL twice. About two years ago I visited them with an Onan... read more I have used JDL twice. About two years ago I visited them with an Onan generator problem. I had been to two other repair shops that fixed it temporarily but after a couple of weeks it wouldn't start. JDL diagnosed the problem, fixed it and it has ran perfect for the last two year. This month ie Aug 2015 my norcold frig in the motorhome stopped working. I was out of state and took it to an out of state rv repair facility. The tech replaced a control board and when it still didn't work he replaced the new control board with another new control board. When it still didn't work he said the problem was due to voltage and replaced the inverter. When it still didn't work he said it needed an AC heater. I gave up and decided to wait until returning to Co. When I took it to JDL he diagnosed the problem as wiring. The out of state tech had improperly plugged in the control panel. The JDL tech corrected the wiring (it didn't need an ac heater) and the refrig works perfect. (JDL could have tried to sell me additional parts but didn't.)