My deceased father used to take his Saturn Vue here back about 15 year... read more My deceased father used to take his Saturn Vue here back about 15 years ago, and the place was really great. In memory of the old man, I continued his legacy and kept taking the vue to Academy Car Care. Been a repeat customer for about 8 years or so. In that time I've had good service but lately it really has taken a turn for the worst. I first noticed something was amiss by John Massey (The owners son). His attitude really makes you wonder if he cares about his dad's business at all. Once this behavior began I should have found another shop probably 3-4 years ago. If he treats repeat customers in such a callus way, It makes me wonder how he treats his staff. A few visits previous I noticed odd things like various bolts not being tightened down properly (requiring me to take the car back in). Once again, trying to do as my dad would have done, I had the car taken in for a new clutch. Everything seemed fine for the first 10,000 miles. Now the clutch feels about as bad as it was at 70,000 with the stock clutch. Took it in and was told clutch was normal. Very frustrating the disconnect between management and the mechanics. I have a feeling that there is internal conflict with the staff here and they will take it out on your car. My trust us broken, and I will find another shop to do business with. Shame.
I had an incredible experience with Kim. I took my Land Cruiser to the... read more I had an incredible experience with Kim. I took my Land Cruiser to the dealer and they tried to tell me my head gasket was cracked. Kim did a block test and some other diagnostics and quickly found out it was only a compromised radiator and got my Cruiser driving again. I can't be more thankful for Kim. She's the real deal.
I needed a timing belt and water pump for my 2000 camry so called arou... read more I needed a timing belt and water pump for my 2000 camry so called around and was shocked by the prices most places wanted including the dealers so did a google search for best Toyota repair and Toy Tech came up I read thru the reviews and called them. I was not disappointed! Kimberly was very nice on the phone and they had the best price around. I made my appointment and she was happy to gave me a ride to my job. They finished the work when they said they would and also looked over the camry to make sure there were not any other problems. Dave made the car run like a champ! They were very pleasant and professional to work with! This is a great family owned business and I will take my Toyota to them any time I need repair work done. It is so nice to find a honest mechanic that you can trust to do quality work for a fair price and who stands behind their work! Got a great warranty also. Thanks Toy Tech! sincerely Joseph T.
