I tried to present the oil change coupon upon checkout and the service... read more I tried to present the oil change coupon upon checkout and the service advisor, I forgot his name, wouldn't honor it. I am done with your shop! The quality of work and service has hit the ground. Chris Allison
I should have been given the TPMS stems from my old rims but I wasn’t ... read more I should have been given the TPMS stems from my old rims but I wasn’t offered and forgot to ask. I shouldn’t have had to ask, they cost $60-$70 each. I lost 3 of them to these people. Not impressed overall, they are always 2-3 days behind even when you make an appt.
First, it took almost two hours to get my oil changed. Before they bro... read more First, it took almost two hours to get my oil changed. Before they brought my car out they provided me with a list of issues that my car needed fixed, the biggest and most expensive being a new time belt. I was told the timing belt was cracking (I was priced an amount higher than the value of my car). I waited to get any repairs so I could get a second opinion and over night my car started leaking oil. I took it in to another shop that fixed the oil leak and they told me that the cover over the time belt did not look like it had been touched in a while and when they took it off to look, there was no cracking on the belt. Not only did Aspen auto lie to me, they extremely over priced me on repairs and created more issues with my car. I will never go here again.
