Customer service was a bit of mix and not consistent. The repairs that... read more Customer service was a bit of mix and not consistent. The repairs that were done by Accurate on my vehicle were not accurate and I'm still running into the same issue. The first suggested repairs did not work, so I came back for the 2nd time. They suggested something else, for that replaced and still didn't address the initial issue - so I paid for 2 separate charges and didn't help fix my car. I don't have confidence that they will be able to accurately diagnose and repair if I were to bring into my car again, and then having to pay for another separate charge on something that doesn't have to be replaced.
After 5 times they failed to fix my car or even properly diagnose it. ... read more After 5 times they failed to fix my car or even properly diagnose it. Told me to drive it until catastrophic damage happens. Overfilled my engine, broke my wiper arm motor, killed my battery several times, I have scratches from damage done by them in multiple spots. Refused refund for diag they didn’t do. Avoid this shop at all costs.
I have been ever so happy with Toy Doctor. They not only provide very ... read more I have been ever so happy with Toy Doctor. They not only provide very knowledgeable, technical and accurate maintenance for my car, but they provide one of the best customer service experiences in the city of Denver. Rachel, Chrissy and Cody are spot on when it comes to providing service to the customers. Artie is out and about and I know he is the umbrella over everything at Toy Doctor. Thank you everyone for the great service you provide. My car is over 20 years old now - a Toyota Echo - and it's the best car I've ever had... in part due to the wonderful maintenance I've gotten a Toy Doctor.
