I have used this shop without any issues for a couple years. I get pep... read more I have used this shop without any issues for a couple years. I get peppered with text messages to bring my car in. When I finally needed an oil change, I made an appointment online. Brought my car to the shop on Quebec and my car and wasn’t on the calendar. The guy at the front desk offered to squeeze my car in, but it would take all day, which is what I was trying to avoid. He actually seemed frustrated with the system and said I needed to call next time. I double-checked the confirmation and I had the correct date, time, and location. So, owners, why are you the last operation during the pandemic that hasn’t figured out online appointments? Really frustrating.
Most of us don't have a full range mechanic on call. You really shoul... read more Most of us don't have a full range mechanic on call. You really should write down this contact. Your car is going to have a problem, perhaps major, and you will will find yourself floundering and knowing what to do. I have found the answer. Urban Autocare in Littleton is the best. You will be treated with fairness and courtesy. They understand this this problem is a big deal for the customer and take it seriously. From the start, communication is timely and easy to understand. The repairs are perfect and they go beyond to take care of you. (I had a loose piece on the front bumper that they saw and fixed up for me.) Easy to talk with and always available to provide info. You'll feel good and will keep and share this lucky find. Michael Thompson
This is the only place I trust to take my car and my wife's car. I had... read more This is the only place I trust to take my car and my wife's car. I had an old 2006 Audi A4 that I had a lot of problems with and the employees there always had the patience to explain what was wrong with my car and give me honest pricing, telling me what was urgent and needed to be fixed right away and what could wait longer. I never felt I was overcharged for anything when I took my car there. If you are like me and do not know a lot about cars, you can rest assured that the employees there will take care of you and be honest and fair. I recommend this place to everyone. 10/10. Cesar C. Englewood, CO
