I tried to present the oil change coupon upon checkout and the service... read more I tried to present the oil change coupon upon checkout and the service advisor, I forgot his name, wouldn't honor it. I am done with your shop! The quality of work and service has hit the ground. Chris Allison
I should have been given the TPMS stems from my old rims but I wasn’t ... read more I should have been given the TPMS stems from my old rims but I wasn’t offered and forgot to ask. I shouldn’t have had to ask, they cost $60-$70 each. I lost 3 of them to these people. Not impressed overall, they are always 2-3 days behind even when you make an appt.
Most of us don't have a full range mechanic on call. You really shoul... read more Most of us don't have a full range mechanic on call. You really should write down this contact. Your car is going to have a problem, perhaps major, and you will will find yourself floundering and knowing what to do. I have found the answer. Urban Autocare in Littleton is the best. You will be treated with fairness and courtesy. They understand this this problem is a big deal for the customer and take it seriously. From the start, communication is timely and easy to understand. The repairs are perfect and they go beyond to take care of you. (I had a loose piece on the front bumper that they saw and fixed up for me.) Easy to talk with and always available to provide info. You'll feel good and will keep and share this lucky find. Michael Thompson