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I've been to these guys before for an alternator replacement and they ... read more I've been to these guys before for an alternator replacement and they did a great job. When I realized my car was leaking oil I brought my car to them to find out what was going on. They took the time to look carefully for the source of the leaks and found the valve cover gasket had shrunk over time and the bolts had worked their way loose. They also noted that the radiator and heater hoses were old and cracked. The car was leaking oil AND water! Nathan and Kevin replaces the gaskets and hoses, tightened the bolts and attended to a few other issues. I got my car back running like new! I'm really impressed with their attention to detail. Thanks guys!
Referred to Family Auto Care by CarMax since they were booked througho... read more Referred to Family Auto Care by CarMax since they were booked throughout the month. Was impressed by the service Nicole and Sean provided. Very understanding to my situation and was able to offer me a drop off and a pick up ride to and from their shop. Very polite and professional. Hopefully not needed, but if so I will be using them again. Vince G. Dixon, CA
Oh Wow! What happened to Doug the "Car Czar" that we all used to watc... read more Oh Wow! What happened to Doug the "Car Czar" that we all used to watch on tv and trust him and value his opinion??? Have you ever seen anyone crash so fast and hard- all I see are reviews that he's ripping people off and dis-satisfied customers. This is so sad to watch happen. Sometimes people just go off the rails and it snowballs and before you know it things are out of control. How long can the business stay open at this rate? Really sad to see- I hope he can turn his business and reputation around but what are the odds of that?