I took my mustang in a week or so ago and they were the useless mechan... read more I took my mustang in a week or so ago and they were the useless mechanic shop I’ve ever been to. I had taken my front bumper off the work on my headlights and when i put everything back on the headlights didn’t work and there was a check engine light on. I explained over the phone and when I got to the shop what had happened and they said they would take a look.. well about 4 hours later they called me back and when I got to the shop they said they had no clue what was wrong and to take it to ford.. they gave me codes but the codes were the exact same codes my code reader had already showed me.. the lights still didn’t work and the check engine light was still on.. so I took it to Elk Grove ford and they informed me after lookin at the car that the headlights literally were just plugged into the wrong place and that the check engine light was due to a fuel pump and a broken turbo hose.. so I have zero clue what if anything this place did considering they couldn’t even plug the headlights into the right places when they looked at the car.. the diegnostic fee was $170 which isn’t bad but considering they didn’t figure out a single thing.. they basically took $170
I had a horrible experience with Garage 47- my car went into the shop ... read more I had a horrible experience with Garage 47- my car went into the shop around Christmas 2019 for over heating and they stated the heads needed to be re done. They would only communicate through the app where they had pictures and stuff. I called to ask questions and I couldn’t get them on the phone. Well I SPECIFICALLY asked if fixing the heads would make my heater work. And he reassured me in worrying it would. When I picked up the car and paid for it the coolant was all over the ground. I should have know. There were screws still on my floor board and guess what?? Heater didn’t work!! When you drive the car it would blow Luke warm. He claims he changed the heater core and all their stuff to fix it but he didn’t. My car was losing oil and when I took it to a new shop they told me that is a sign the heads were not done correctly to take it back to garage 47 I did and Steve told me that I need a new engine and there is nothing he can do for me. I filed a complaint with the better business and they agreed to refund me $500 which I never received. I brought my car back over and over but never burning oil until the last attempt for him to resolve it. He was horrible and claimed he’s the best shop but he’s not. I have the written proof I told said I authorized the repairs only IF my heater was repaired and he never did the work he promised.
Honestly, I am impressed with the care Ohana gave to my 2015 Acura RLX... read more Honestly, I am impressed with the care Ohana gave to my 2015 Acura RLX with 40,000 miles on it. I have lived in Stockton since 1975 and been to many auto shops over the years. Go in and meet RJ you will find right off the bat he doesn't play games. He only will do work on a vehicle according to the factory maintenance that's required by the manufactures book. I tried to cut corners on the lubricant used he showed me why not to do that and said he could only do it the right way I greatly appreciated the education. I am a very critical person and trust has to be earned with me. Ohana is the only shop I will take my Acura or Chevrolet 3500 Silverado 1 ton Dually to. give them a try they have EARNED my trust their prices are very reasonable too that's always a plus. My Acura is a expensive luxury car and Ohana returned it to me with no oil smears clean and windows washed. I appreciated that very much. very pleased client Michael Gomez
