The guys here are always straight forward. Good prices and I don't fee... read more The guys here are always straight forward. Good prices and I don't feel like I'm paying for services that I don't need. I've been taking my personal car here for awhile and the company I work for gets their services done here. John S. Antioch, CA
I was having some tranny issues with my 2007 Escape and based on what ... read more I was having some tranny issues with my 2007 Escape and based on what I saw on Yelp, brought it in to have them check and see if there were any problems. They checked it out and told me that there were not major issues at this time. They did recommend a couple things that needed to be done, Keith quoted me the prices, but said they were not anything that required immediate attention. I give five stars and two thumbs up, unlike that other company with five letters to their name, Contra Costa Auto Service does not recommend work that is not needed. This will not be my last time using their service. Jim S. Pittsburg, CA
I took my car here for what turned out to be a simple, small electrica... read more I took my car here for what turned out to be a simple, small electrical issue. Instead, Carlos told me I needed a fuel injection flush - one of those things they upsell you too when you go to an oil change place. Only this one cost over $300! Carlos assured me that the problem was resolved. I ended up stranded at the side of a freeway two miles away. I had to get the car towed at a cost of over $150! The solution was easy, took 10 minutes, and cost me nothing at the place I towed it to. When I called Carlos to tell him I was stranded at the side of the freeway because of his poor workmanship, his attitude was dismissive, condescending, and unhelpful. He proceeded to tell me that he doesn't guarantee that his workmanship will fix the problem. Really? Imagine if your doctor treated you that way. Basically, he took my money and did nothing. I get the feeling that this place once was a good shop, but someone got greedy and dishonest. To be certain, Carlos is a good talker. He seems sincere and knowledgeable. But the emphasis here is on SEEMS.
