I'm an independent operator/owner who struggles day to day to feed my ... read more I'm an independent operator/owner who struggles day to day to feed my family and pay the bills. I'm not mechanically inclined so the fear of being taken advantage of by mechanics is a constant cause for concern, so when my rig broke down on the freeway with a time sensitive load I used A-1 by a recommendation of a friend. After talking to the very helpful lady on the phone their mechanic George showed up within the hour. I was impressed by his knowledge and his concern to get me back on the road in time to make my delivery. Apparently the problem was common for my year/model of truck so he already had the parts on his service truck! I was back on the road in no time. Best of all... his price was completely fair and actually cheaper than i had expected. The guy actually offered me his lunch! Thanks A-1, I have your card on my visor and we will definitely be doing business again soon!
I am a bit surprised by the last review. These guys are great. I have ... read more I am a bit surprised by the last review. These guys are great. I have never had any problems with them.
WORST SERVICE TEAM I HAVE EVER HAD THE DISPLEASURE TO USE. I currentl... read more WORST SERVICE TEAM I HAVE EVER HAD THE DISPLEASURE TO USE. I currently drive sixty miles to Porterville to have my Ford 2007 Diesel repaired. I based this decission solely on my experience with this dealership. It s been my experience that Valley Ford has neither the desire or skillset to execute a repair on a vehicle that will last more than a few weeks. In my case they have attempted to repair my vehicle on multiple occassions with absolutely no success. I would strongly recommend that you consider a different dealership if your planning on driving your vehicle for an extended period of time. Some times your families safety has to come before convenience. Read the reviews on this and the other sites and just ask yourself why are there are so many negitive remarks??? Good Luck..
