Wow! I never thought in my wildest dream I could find an honest, exper... read more Wow! I never thought in my wildest dream I could find an honest, experienced, and affordable mechanic to work on my car, but I did. Thanks, Jay! My son's car was leaking coolant and I knew that was an issue that had to be addressed immediately. I called several mechanics in Richmond, CA who asked for $95 just to diagnose the car. I stumbled upon Jay on the internet by random luck and I called him. He told me he could come out to my place and inspect the car, but because I live at the University Village he could not work on the car (due to restrictions imposed by the university). However, he said to bring the car to his place and that he would check it and, if possible, fix it that same day. Drove to El Sobrante, met Jay, and in 5 minutes he confirmed what he had already suspected on the phone, the radiator was cracked and leaking. He quoted me the price for the radiator and labor, and to my surprise, it was not an exuberant amount. As a UC Berkeley student I am on a limited budget, but what he had quoted me was manageable. Dropped the car off at 12:30 pm and it was fixed by 3:30 pm. Additionally, he gave me a 30 warranty on the labor and, of course, a 1-year warranty on the radiator. So, if you are a Cal student in need of repair work on your car Jay is your man.
My car randomly wouldn't start one day. It was a very hectic morning a... read more My car randomly wouldn't start one day. It was a very hectic morning and I had a ton of things to do. And worst of all, it was parked temporarily at the wrong place - so I would have gotten a parking ticket soon. Thankfully, I found Jay. He came out and found the problem in just a few minutes. The starter was broken. He went and got a new starter, and installed it right away. Worked great!
The BEST tire place! The atmosphere of the business is very relaxed an... read more The BEST tire place! The atmosphere of the business is very relaxed and friendly, and they make sure that if you decide to wait there, you're totally comfortable doing so. But more importantly, they're fast and efficient, polite and courteous, and have good pricing with no tricksy upselling. I've bought tires here and had them checked just for tire pressure; nobody made me feel dumb for requesting that simple service. The wonderful person who helped me today was Kurt, and if you ever get to deal with him, he's an angel. He was super kind, knowledgeable, and respectful. He's a huge part of why Redwood General Tire will continue to get my business for years to come.
