Mechanic Advisor

Boat Repair and Service in Santa Barbara

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Boat Reviews in the Santa Barbara Area

  • Absolutely the worst service I have ever encountered. THey replaced tw... read more Absolutely the worst service I have ever encountered. THey replaced two 454 high performance engines and the port engine lasted approximately 40 hours before I had to hire another mechanic to replace the entire engine again. The starboard engine was replaced at the same time. I had oil pressure reading problems (reading zero after about an hour of operation). He supposedly had someone come out to put a mechanics gauge on it and said it was reading ok but the oil sample came back "yellow"...it had less than 35 hours on this engine. THey removed the engine and I had to wait what had to be over two months for them to get an engine to reinstall....while I had to pay lay days! He gets the engine reinstalled and my first trip out I had THE SAME EXACT problem with my gauge reading zero pressure. While I know it wasn't truly zero because I didn't hear noise or the alarm didn't sound I was rather angry that I had to pay about $3000 for lay days waiting on him to finish his work. And what kinds of mechanic pulls an engine without knowing what the problem is???? About a week later I had an issue where the RPM would not exceed 2700 RPM so I called his office. He said it would be AT LEAST 6 weeks to have someone to even look at the issue. I found the issue and had it fixed for $11. Then the hose clamp ruptured and I overheated. That was another week to wait for service. THen the riser was pouring salt water from the connection and the oil pressure had not been tightened so it was leaking oil down the side of the oil filter. Yet another LONG wait to fix the most simple issues. Now I'm overheating when I get above 3,000 RPM and according to mercruiser it is most likely a head gasket. Lets see how long it takes to have a technician to even look at the issue. I can only imagine they are trying to run the warranty out. So he originally installed two 454 high performance engines in my sea ray 370 EC. Neither motor made it more than 40 hours. I electected to have a different mechanic install the port engine and Alan install the Starboard engine. THe port engine purrs like a finely tuned machine, the port side should just be pulled and an engine I have faith in reinstalled at Alan''s cost. He rebuilt the starboard engine and if the first two didn't make it past 40 hours what faith should I have about the third engine he installed???

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