We needed a mechanic to come meet with us at a used car lot. They were... read more We needed a mechanic to come meet with us at a used car lot. They were very accommodating with our time frame, they were punctual, very thorough and professional. They completed a diagnostic test, check belts and hoses, checked fluid levels, looked for any leaks, checked brakes and tires and did a full walk around looking for anything of concern. Buying a car from a used car lot can sometimes be very daunting but they made us feel very comfortable with our choice. If in the future we are in need of their services again we will definitely use ServaAuto Care. We highly recommend them for your service need.
I called Mike for an estimate to fix our car. He communicated clearly ... read more I called Mike for an estimate to fix our car. He communicated clearly with me his fee structure, right up front. He came out the next day to look at our vehicle right where it was parked, which was in front of our house. After his initial diagnosis, we discussed his plan to fix the oil leak and the total cost. He said he never exceeds the total cost quoted, but only charges for time spent and materials, so the total can be less than the quote. He then purchased the parts and installed them. He kept me informed and was easy to talk to. The repair was completed successfully, on time, on budget and not a drop of oil was spilled on the street. He even checked back a week later to make sure I was a satisfied customer and I was! I will definitely call Mike the next time I have an automobile issue.
Wow! I never thought in my wildest dream I could find an honest, exper... read more Wow! I never thought in my wildest dream I could find an honest, experienced, and affordable mechanic to work on my car, but I did. Thanks, Jay! My son's car was leaking coolant and I knew that was an issue that had to be addressed immediately. I called several mechanics in Richmond, CA who asked for $95 just to diagnose the car. I stumbled upon Jay on the internet by random luck and I called him. He told me he could come out to my place and inspect the car, but because I live at the University Village he could not work on the car (due to restrictions imposed by the university). However, he said to bring the car to his place and that he would check it and, if possible, fix it that same day. Drove to El Sobrante, met Jay, and in 5 minutes he confirmed what he had already suspected on the phone, the radiator was cracked and leaking. He quoted me the price for the radiator and labor, and to my surprise, it was not an exuberant amount. As a UC Berkeley student I am on a limited budget, but what he had quoted me was manageable. Dropped the car off at 12:30 pm and it was fixed by 3:30 pm. Additionally, he gave me a 30 warranty on the labor and, of course, a 1-year warranty on the radiator. So, if you are a Cal student in need of repair work on your car Jay is your man.
