Salinas Collision Repair located at 1100 Auto Center Circle in Salinas, CA services vehicles for Truck Body Repair, Auto Dealers. Call (831) 444-4444 to book an appointment or to hear more about the services of Salinas Collision Repair.

Salinas Collision Repair Reviews

1
9/5/17
October 28, 2017 | Janeese | Visited, over a year
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Do NOT take your vehicle here.   I was hit by a speeding driver. The front right fender was damaged and hood too.  Took them almost two weeks to give me an initial estimate and sign paperwork.  The SHOCKER: the $4000 estimate ended up being $6800. But wait for it...  Picked up a month later and the A/C was not working.  AC was located behind impacted fender.  Dropped car back off on Tues. am.  They never called me back once or answered any of my emails/ For days and weeks I was put off.  I had to call back multiple times to actually get the guy in charge on the phone (Anthony).  Finally on Friday, I got a hold of someone who told me that the car wasn't fixed because they had to submit a new estimate and get $$$ before repairing A/C, which should have been repaired in the month they had it. I told them to fix it and worry about getting their money later--that I needed my car.  They ignored me and kept me waiting for a response.  Now my car is being held against my will, and this place is closed on the weekend.  So I still don't have a working vehicle. This all started back in September.  This business has horrible communication, worse customer service and now I can report that they are totally incompetent in regards to repairing your vehicle.
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Do NOT take your vehicle here. I was hit by a speeding driver. The front right fender was damaged and hood too. Took them almost two weeks to give me an initial estimate and sign paperwork. The SHOCKER: the $4000 estimate ended up being $6800. But wait for it... Picked up a month later and the A/C was not working. AC was located behind impacted fender. Dropped car back off on Tues. am. They never called me back once or answered any of my emails/ For days and weeks I was put off. I had to call back multiple times to actually get the guy in charge on the phone (Anthony). Finally on Friday, I got a hold of someone who told me that the car wasn't fixed because they had to submit a new estimate and get $$$ before repairing A/C, which should have been repaired in the month they had it. I told them to fix it and worry about getting their money later--that I needed my car. They ignored me and kept me waiting for a response. Now my car is being held against my will, and this place is closed on the weekend. So I still don't have a working vehicle. This all started back in September. This business has horrible communication, worse customer service and now I can report that they are totally incompetent in regards to repairing your vehicle.