Drove by this little shop and spoke with Tyler Ruiz the owner, he gave... read more Drove by this little shop and spoke with Tyler Ruiz the owner, he gave me a great price that made me skeptical of the quality, but Tyler always answered the phone answered every question I had and took great care of my Honda 450r. Had it ready to go same day, and he did some small things like a quick tune and new spark plug which he did not charge for. Tyler going the extra mile to make sure I was satisfied with the bike and the work he preformed made this shop the only shop I will bring my bikes to. Great place with above average customer service!
Mr. Patrick- funny how we did such a great job on your wife's bike, bu... read more Mr. Patrick- funny how we did such a great job on your wife's bike, but such a terrible job on your bike doesn't that tell you something!
My wife’s bike (97 Harley Davidson Dyna Low Rider) needed a new starte... read more My wife’s bike (97 Harley Davidson Dyna Low Rider) needed a new starter. Since the Harley shops don’t work on bikes that are older than 10 years, Horn Cycle came as a great recommendation. So we took her bike in, and they did a good job replacing her starter. Now for my bike (95 Harley Davidson Dyna Low Rider) the rocker box covers were leaking, and I needed a new drive belt. Since they did a good job on my wife’s bike, we took my bike in, ($1585 later). When we went to pick up my bike, the mechanic asked, “have you had problems starting this bike?” “Umm….No” I replied and I took the bike home as it started right up. Well a few days later as I was trying to leave work, the bike wouldn’t start, (and NO it’s NOT the battery) pushed the button numerous times. Called Horn, and Curtis came over, (it’s only a few blocks from work) and the bike started right up. After several days of not starting, we rented a trailer and took it back to horn. They did some work ($60 later) and said it’s fixed. So I went over and brought it home. Next day, same thing wouldn’t start. Renting another trailer taking it back to Horn, they said I needed a new starter ($678 later). A few days after that, wouldn’t start, but now after waiting a few minutes and trying again, it would start. But that didn’t last long, bike still doesn’t start. This was from the period of Sept. 2009-March 2010. And no I still can’t get it started. So now I’ve got an untrustworthy bike that I can’t ride because I can’t get it started. Thanks Horn, I will NEVER go back to Horn.
