Jeremias took $3500 from me to put a used engine in my old car. Once ... read more Jeremias took $3500 from me to put a used engine in my old car. Once he took possession of it and took the head off, the game was over. When removing your car and going somewhere else is no longer an option, you have the tiger by the tail. The "cost" kept increasing up to $1800 that I still (involuntarily) agreed to. ($1500 had been my target cost) The last day he told me the final price was $3100, (+ the $700 for the used, untested motor...which was BAD) without my having approved of THAT absurd figure. Many "chores" were charged as separate procedures to jack up the price. Charging hours of labor for motor mounts when the engine is being replaced anyway is one example. The engine had no oil pressure and the "engine" light was on. Smog was due in six weeks and a component was missing. I had to sell the car for junk ($49 at Pick N Pull) and I had to go to court. I won in court but he won't pay. The sheriff went for a "till tap" but couldn't collect any money because he does cash transactions from his pocket. His profile with the BBB and others was not consistent with his past life, as far as years in auto repair, etc. He knows every trick in the book. "If you give this man your ride, sweet memories will die." (slight variation of the Jim Morisson song) I have all the paperwork to prove these comments, from the greed-driven invoice from 1st Choice to the $49 receipt from Pick N Pull. In court he acts confused and thinks I should have brought it BACK to him! I'm actually a little curious to see how high his lack of shame would allow him to raise the price. Of course I regret paying the total to remove my car. I should have let him keep it, but I thought the legal route was the way to go. Well...not so much with this slick operator.
Thank again my wife's x5 is driving great so smooth. Thank you for bei... read more Thank again my wife's x5 is driving great so smooth. Thank you for being such a great service Center. Rafal H. BMW X5 Repair Rocklin, CA
I began using the services of Performance Motor Works earlier this yea... read more I began using the services of Performance Motor Works earlier this year and my experiences with them have been outstanding. Working with and speaking directly to the owners of the company, Dave & Mike, makes a difference. They show a high level of expertise and customer service. On one occasion when the diagnoses showed a problem with the emission system, rather than fix it and charge me, they informed me of CA's extended emission warranty and sent me back to the dealership to get it repaired under warranty. On another occasion, when I rolled in with a fairly minor request, they provided a quick fix free of charge and sent me on my way with a smile. What an unexpected “Wow!” I like doing business with fair and honest people whom I can rely on and trust. I will gladly continue to do business with Mike and Dave!
