Shady shop in Glendale must avoid. I went in for some new tires. They ... read more Shady shop in Glendale must avoid. I went in for some new tires. They continuously changed the price quote and switched tire brands. They insisted that I need an alignment and new control arm bushings or they won't provide warranty on the new tires. I allowed them to change the bushings and do an alignment and after a couple of days the car drives terribly. It pulls to either right or left side at highway speeds and intermittently there is a wobble on the front right wheel side. I took the car back and after their "mechanic" test drove they tell me I need new brake rotors and need new brake system. This is so bogus because when they worked on my car initially they said everything is fine we checked brakes, etc, etc, etc. My car was driving fine before they worked on my car! I just needed new tires. So now my car has a wobble and alignment is off and they wont fix the work they did. They want to charge me for more things that I don't need instead of replacing the cheap aftermarket bushings they put in. Really sad just avoid this place. Just let them fix your flat tires nothing more. CHECK THEIR BBB! ALL THEIR STORES HAVE 'F' RATING AND THE GLENDALE LOCATION DOES NOT EVEN HAVE BBB! How is this shop still open I have no idea...
As always, you were courteous , fair, professional and patient, while ... read more As always, you were courteous , fair, professional and patient, while we may have appeared to be impatient. Thanks again!!
I have been going to The Auto Service for as long as I can remember wh... read more I have been going to The Auto Service for as long as I can remember when they were then known as Swedish Asian Auto Service and have had excellent service each time. Everyone who works there are very knowledgeable and friendly and know what they are doing. There is no one else that I would trust my car to. They are like family! I recently moved to Oceanside and do not have a car right now, however, once I do own a car again, I hope to find someone to service it as well as The Auto Service did. Happy Anniversary John! Congratulations to The Auto Service for being the best! Sherri Ingram