Leave nothing in your car glove box. Our El Dorado Park senior citizen... read more Leave nothing in your car glove box. Our El Dorado Park senior citizen year-long parking permit was stolen. Clearly, there is someone at Carwood Car Wash going through glove boxes. If that were not bad enough, my wife had to stop the individual cleaning the car from spraying the front car window on the inside. She had made it clear that we have cameras (a Subaru) and spraying actually can damage the cameras, per the dealership and the car manual. We talked to Abel about the parking permit, but he insisted his staff would never do anything wrong. The pass was in the car when my wife drove there. When she left, it was gone. Shame on Abel and same on the person who stole it. My wife gave the staff a generous tip and the staff felt it was okay to steal from an old lady. My wife has taken the car there for years.
Excellent service… very professional, honest, on time and most importa... read more Excellent service… very professional, honest, on time and most important FAIR… Bruce, the owner, is very knowledgeable and really makes a big difference when you need to trust someone who will tell you whats wrong with your car…I have an older model MB, and instead of performing the services at the dealer, i started to take it to Bruce… He saved me hundreds and hundreds of $$$… HIGHLY recommended!!!
I come here just about every week and they have the best service that ... read more I come here just about every week and they have the best service that I have seen from the local car washes. every other car wash I've gone to takes at least 45mins to an hour for a simple car wash! Big Daddy's takes around 15 mins and they're half the price. As for customer service, whenever I've had a problem I just talk to the owner, who is there pretty much every day, and he takes care of it personally. It gives me the feel of the good ol' days when owners actually cared about the consumer. Great business and I will keep going here for years and years.
