Do yourself a favor and DO NOT let them touch your trailer! I asked s... read more Do yourself a favor and DO NOT let them touch your trailer! I asked several times for an estimate and never got one, then was surprised with a bill of $1900 for substandard workmanship. He said the LED lights were $50 ea but I looked on Amazon and they were around $7.00. The installation was terrible with lights not flush, visible broken off screw, cover plates not put back properly, new light with old gasket. He was supposed to fix the trim on both fenders with gorilla glue because he didn't think he could get new trim but when I picked it up I was horrified to find that 1 fender was left alone and not glued and the other fender had new trim that looked like a hack job. When I asked why he left the fenders mismatched he said that the one fender didn't need it even though the trim was hanging loose just like the other side. When that reason didn't satisfy me he said that he only had enough trim to do one side! Then, he flat out lied and said that I approved replacing the trim on only one side. Outrageous...now it looks worse and I had to take it somewhere else to fix their screwups. When I tried to show him the poor workmanship he got in my face and was condescending and intimidating. I would file a claim with CA Dept of Consumer Affairs but they are not licensed. This guy needs to retire....totally unprofessional.
This place had me wsiting in the rain for 5 hours. And charger 500 to ... read more This place had me wsiting in the rain for 5 hours. And charger 500 to take me across tow. That's Wat happens when your feeding these people they take advantage !
Staff at Sierra Truck & Van were curteous, informative and results-ori... read more Staff at Sierra Truck & Van were curteous, informative and results-oriented. Hugh not only gave me a great esitmate, but pitched in and personally used his considerable knowledge, expertise and experience to modify both the replacement parts and truck parts to ensure a perfect fit and smotth operation - all at a modest price! Great people = great business and Hugh & crew at Sierra are GREAT!
