Incompetent, Dishonest and Rude Mis-diagnosed my GE Monogram refriger... read more Incompetent, Dishonest and Rude Mis-diagnosed my GE Monogram refrigerator issue. They refused to come out and diagnose the problem again after it was evident what they said was wrong, wasn't. They said they wouldn't do any other repairs until they fixed repaired "the first problem" first. Really? Let's just keep repairing different things till they get it right was their solution?? After I told them I would do no such thing and I demanded my money back, they said they would refund my service call only if the authorized GE repairman claimed otherwise. GE came out, said it was something completely different, confirmed what they said was the problem was not. J&H still didn't refund me their service call fee even after I provided the statement from the GE repairman. In the process they were rude and absolute jerks.
Super fast service. Very professional, walking me through the entire p... read more Super fast service. Very professional, walking me through the entire process. It took no time at all and looks great. The lifetime guarantee is awesome as well. Unfortunately my insurance didn't cover it, but very affordable. I would definitely recommend to others. Mike B. Riverside, CA
Ken was great. I called earlier in the day to have chip on my windshie... read more Ken was great. I called earlier in the day to have chip on my windshield repaired after work and he showed up on time as promised. He is very knowledgeable and explained everything thoroughly. After fixing my truck, I showed him a chip on my wife's SUV and he was able to repair that as well.He finished both jobs within 45 minutes total. When he was done, I went to inspect it. I could barely find the original damage. Much better and CHEAPER than replacing the entire windshield. I would definitely recommend Ken and his services to anyone. Thanks again! A++++ Brian G. Corona, CA
